Privacy Policy

At Thread19, accessible from thread19.com, protecting the privacy of our users is one of our top priorities. This Privacy Policy document contains types of information that is collected and recorded by Thread19 and how we use it.

Personal Data

We collect personal data about you when you voluntarily provide it to us. For example, when you purchase products from our website, sign up for our newsletter, or leave comments/feedback. The types of personal data we collect may include your name, email address, shipping/billing address, and payment information.

Use of Your Personal Data

We use your personal data to:

  • Fulfill your order and provide customer support
  • Send you newsletters and promotional emails (with your consent)
  • Improve our services and product offerings

    Log Files

    Thread19 follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

    Cookies

    We use 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

    Third Party Privacy Policies

    Thread19's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information.

    Your Rights

    You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted.

    Data Security

    At Thread19, we value your trust in providing us your personal data. We use commercial grade security measures to protect your information. Your personal data is stored on secure servers and isn't accessible to unauthorized employees or third parties.

    Third Party Sharing

    We do not sell or rent your personal data to third parties for marketing purposes. However, for data processing requirements we may need to share your personal data with our service providers or partners, which is done under strict confidentiality agreements.

    Policy Changes

    Our Privacy Policy may change from time to time. Any changes to this policy will be posted on this page, so please check back periodically.

    Data Retention

    We only store your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    Contact Us

    If you have any questions about our privacy policy, or the data we hold on you, you can reach us via our contact form.

    This policy was last updated on January 23, 2024.